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Privacy policy

 

Last updated: June 30, 2023

PRIVACY POLICY

We respect Your privacy. This Privacy Policy describes how Angenika (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when You visit, use our services, or make a purchase from angenika.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means You as the user of the Services, whether You are a customer, website visitor, or another individual whose information We have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If You disagree with this Privacy Policy, please do not use or access any Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps applicable law requires. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our Site (s). We encourage You to review this Privacy Policy periodically when You use Our website for any purpose or engage with Us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.

INFORMATION THAT WE COLLECT

We collect a variety of information from You when You visit Our website, make purchases, or interact with Us on social media. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of the data, to the processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests. The information We collect may include:

PERSONAL DATA

We may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others. You consent to give Us this information by providing it to Us voluntarily on Our website or any mobile application. You provide some of this information when You register with or purchase from Our website. You may also provide this information by participating in various activities associated with Our Site, including responding to blogs, contacting Us with questions, or participating in group training. Your decision to disclose this data is entirely voluntary. You are not obligated to provide this information, but Your refusal may prevent You from accessing certain benefits from Our website or making purchases.

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories, and specific types of personal information we collect that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some Services features may require you to provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

DERIVATIVE DATA

Derivative data is information that Our servers automatically collect about You when You access Our website, such as Your IP address, browser type, the dates and times You access Our website, and the specific pages You view. If You are using a mobile application, Our servers may collect information about Your device name and type, phone number, country of origin, and other interactions with Our application. Derivative data may include data collected by third-party service providers, such as advertising and analytics providers, and cookies, log data, or web beacons. Cookies are discussed more fully below. Derivative data from third-party service providers generally does not identify a specific individual.

FINANCIAL DATA

Financial data is data that is related to Your payment method, such as credit card or bank transfer details. We collect financial data in order to allow You to purchase, order, return, or exchange products or services from Our website and any related mobile apps. We store limited financial data. Most financial data is transferred to Our payment processors, Shopify Pay and PayPal, and You should review these processors’ Privacy Policy to determine how they use, disclose, and protect Your financial data.

SOCIAL NETWORKING DATA

We may access personal information from social networking sites and apps, including Facebook, Instagram, Linkedin, Twitter, Snapchat, or other social networking sites or apps not named specifically here, which may include Your name, Your social network username, location, email address, age, gender, profile picture, and any other public information. If You do not want Us to access this information, please go to the specific social networking site and change Your privacy settings.

MOBILE DEVICE DATA

If You use Our website via a mobile device or app, We may collect information about Your mobile device, including device ID, model and manufacturer, and location information.

OTHER DATA

You may occasionally give Us additional data to enter a contest, giveaway, or survey. You will be prompted for this information, and it will be apparent that You are offering this kind of information in exchange for an entry into such a contest or giveaway.

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the Third Party Websites and Links section below.

HOW WE USE YOUR INFORMATION

Your information allows Us to offer You certain products and services, including the use of Our website, to fulfill Our obligations to You, to customize Your interaction with Our company and Our website, and to allow Us to suggest other products and services We think might interest You. We generally store Your data and transmit it to a third party for processing. However, to the extent We process Your data, We do so to serve Our legitimate business interests (such as providing You with the opportunity to purchase Our goods or services and interact with Our website.
Specifically, We may use the information and data described above to:

  • Create and administer Your account; and
  • Fulfill your orders and deliver any products or services purchased by You to You; and
  • Correspond with You; and
  • Process payments, exchanges, refunds or other transactions; and
  • Contact You about new offerings that We think You will be interested in; and
  • Interact with You via social media; and
  • Send You a newsletter or other updates about Our company or website; and
  • Deliver targeted advertising; and
  • Request feedback from You; and
  • Notify You of updates to Our product and service offerings; and
  • Resolve disputes and troubleshoot any problems; and
  • Administer contests or giveaways; and
  • Generate a profile that is personalized to You so that future interactions with Our website will be more personal; and
  • Compile anonymous statistical data for Our own use or for a third party’s use; and
  • Assist law enforcement as necessary; and
  • Analyze trends to improve Our website and offerings; and
  • Prevent fraudulent activity on Our website or mobile app. If you use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend not sharing your username, password, or other access details with anyone else. If you believe your account has been compromised, please get in touch with us immediately.

GROUNDS FOR USING AND PROCESSING YOUR DATA

The information We collect and store is used primarily to allow Us to sell goods and services. In addition, We may collect, use, and process Your information based on the following grounds. 

LEGITIMATE BUSINESS INTERESTS

We may use and process Your data for Our legitimate business interests, which include, among other things, communicating with You, improving Our goods or services, improving Our website, and providing You with the information or products that You have requested.

Performance of a Contract: We may use and process Your information to enter into a contract with You and to perform Our contractual obligations to You.

Consent: We may use Your data or permit selected third parties to use Your data based on Your consent to Our use and sharing of that data. You may withdraw Your consent at any time, but doing so may affect Your ability to use Our website or other offerings.

As required by law: We may also use or process Your data as required for Us to comply with legal obligations.

 

WHY WE DISCLOSE YOUR INFORMATION

We may share Your information with third parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, administration of Your account, entering into contracts with You, communicating with You, taking orders for goods or services, delivering Our goods and services, identifying trends, protecting the security of Our company and website, and marketing additional goods and services to You. The legal basis for Our disclosure of Your data is both Your Consent to this Privacy Policy and Our own right to protect and promote Our legitimate business interests.

The following are specific reasons why We may share Your information:

Third Party Processing: We may disclose Your information to third parties who assist Us with various tasks, including payment processing, hosting services, email delivery, communications, and customer service. We may only sometimes disclose these third-party processors if required by law. We do not authorize them to use or disclose Your personal information except in connection with providing Our company with their services.

By Law: We may share Your data as required by law or to respond to legal processes, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and avoid credit risks.

To Protect Our Company: We may use Your information to protect Our company, including to investigate and remedy any violations of Our rights or policies. We may also disclose Your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or exercise or defend against legal claims.

Business Transfers: In the unlikely event that Our company engages in a merger, acquisition, bankruptcy proceedings, dissolution, reorganization, or similar transaction or proceeding, We may transfer or share Your data as part of that proceeding. In such transitions, customer information is one of the business assets that a third party acquires. You acknowledge that such business transfers may occur and that Your personal information can continue to be stored, used, or processed as otherwise outlined in this privacy policy.

Affiliates: We may share Your personal information with Our business affiliates who promote Our product(s) or service(s) for a commission fee. We require Our affiliates to honor this Privacy Policy. They are not allowed to spam You and must disclose that they are an affiliate for Us. If they do not do so, they violate their affiliate terms and this Privacy Policy, and any violation of this nature should be reported to hello@angenika.com.

Other Third Parties: We may share information with advertisers, Our investors, or other third parties to conduct general business analysis. If We do so, We will make reasonable efforts to inform You if required by law.

Interaction With Others: If You interact with others on Our website or mobile app, such as participating in a group chat or a group online course, other users may have access to some of Your data, including Your name, profile picture, and Your history of interaction with Our website, such as prior comments or posts.

Online Postings: When You post online, Your posts may be viewed by others, and We may distribute Your comments outside the website. The Services may enable you to post product reviews and other user-generated content. If you submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.

We do not control who will have access to the information you choose to make available to others and cannot ensure that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available or for the accuracy, use, or misuse of any information that you disclose or receive from third parties.

External Websites and Links: Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and those third-party platforms without limitation as to its use by a third party or by us. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Other Purposes: We may disclose Your data as necessary to comply with any legal obligation or to protect Your interests or the vital interests of others or Our company.

TRACKING TECHNOLOGIES

Log Files: Like many other websites, We use log files. These files merely log visitors to the Site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the Site, track user’s movement around the Site, and gather demographic information. IP addresses and other such information are not linked to any personally identifiable information.

Cookies: We also use cookies — small text files sent to Us by Your computer — and web beacons to store certain information. We may use cookies to authenticate Your identity, to determine if You are logged onto Our website, for personalization, for security, for targeted advertising, or for analysis of the performance of Our website and services. For example, cookies allow Us to recommend blog posts to You based on what You have read on Our Site. We use cookies that are not specific to Your account but unique enough to allow Us to analyze general trends and use and customize Your interaction with Our website. This information helps Us to understand the use of Our Site and to improve Our website and service offerings. 

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Please remember that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or be unavailable. Additionally, blocking Cookies may only partially prevent how we share information with third parties, such as our advertising partners. By continuing to use Our website and not turning off cookies on Your browser, You consent to Our use of cookies per the terms of this Policy. 

We may use any or all of the following types of cookies:

Essential Cookies: These cookies help Us run Our website and improve Your experience with Our website. These cookies may allow content to load more quickly or allow You to access “members only” or repeat-users sections of Our website.

Functionality Cookies: These cookies allow Us to remember Your preferences from earlier visits to Our website, including login information, so that You do not have to input the same information multiple times.

Social Media Cookies: These cookies allow Us to record when You have engaged with a social media tool while visiting Our website. For example, We may record that You have “liked” a certain aspect of Our website. The social media application may also share data with Us that You have allowed it to share. If You wish to change Your social media sharing settings, please visit the privacy settings of the social media network.

Advertising Cookies: We may work with third-party advertising partners who collect information about Your browsing habits on Our website to display a relevant ad about Our services later when You are on a third-party site such as a social media platform. These cookies may also allow Us to access Your location. 

In addition, We may use third-party software to post advertisements on Our website or mobile application, to oversee marketing or email campaigns, or manage other company initiatives. These third-party softwares may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies. For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Pixel Tags: We may use a pixel tag, which is a small graphic file that allows Us to monitor the use of Our website and provide Us with information regarding Your interaction with the website. These tags may collect the IP address from the device You are using, and the browser type. Our third-party partners also use pixel tags to collect information when You visit Our website, and We may use this information to display targeted advertisements.

Email Confirmations: We may receive email confirmations when You open an email from Us. This allows Us to determine if users are responding favorably to Our email communications and to improve those communications.

Other Technologies: Other data technologies may be used that collect comparable information for security, fraud detection, and similar purposes to give Us information about Your use of Our website and improve Our website and service offerings to You.

WEBSITE ANALYTICS 

We may partner with third-party analytic companies, including Shopify Analytics, Google Analytics, and Facebook Analytics. The analytic companies may also use cookies (described above) or other tracking technologies to analyze visitors' use of Our website or mobile app to determine the popularity of the content and better understand online activity. We do not transfer personal information to these third-party vendors. However, to access Our website, You must consent to collecting and using Your information by these third-party analytic companies. You should review their Privacy Policy and contact them directly if You have questions. If You want to avoid any information being collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Google Analytics: You can opt out of having Your activity on Our website made available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from retrieving information about Your visits to Our website. For more information about Google's Privacy Policy, please visit: https://policies.google.com/privacy.

Twitter: You can opt out of Twitter's internet-based ads by visiting: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads.

You can learn more about Twitter's Privacy Policy at https://twitter.com/en/privacy.

Facebook: You can opt out of Facebook's interest-based ads by visiting: https://www.facebook.com/help/568137493302217.

You can learn more about Facebook's Privacy Policy at: https://www.facebook.com/full_data_use_policy.

PROCESSING YOUR INFORMATION

For the most part, We do not process Your information in-house but give it to third-party processors for processing. For example, when PayPal takes Your payment information, they are a third-party processor. They process Your payment and remit the funds to Us. So in many instances, it will be necessary for Us to transmit Your information to a third-party processor, as We do not have the capability to perform these functions. More detail on third-party processing is detailed below.

However, We may, from time to time, process Your data internally. The legal basis for this processing is both Your consent to the processing, Our need to conduct Our legitimate business interests, and to comply with legal obligations. Our purposes in processing this information, if We do, is to administer, maintain, and improve Our website and offerings, to enter into contracts with You, to fulfill the terms of those contracts, to keep records of Our transactions and interactions, to be able to provide You with goods and services, to comply with Our legal obligations, to obtain professional advice, and to protect the rights and interests of Our company, Our customers (including You), and any third parties. We may process the following data:

• Data associated with Your account, such as Your name, address, email address, and payment information.

• Data about Your usage of Our website, such as Your IP address, geographical information, and how long You accessed Our website and what You viewed.

• Data related to Your personal profile, such as Your name, address, profile picture, interests and hobbies, or employment details.

• Data that You provide Us in the course of using Our services.

• Data that You post on Our website, such as comments or responses to blogs. 

• Data that You submit to Us when You make an inquiry regarding Our website or offerings.

• Data related to Your transactions with Us, including Your purchase of Our goods or services. This information may include contact details and payment information.

• Data that You provide to Us when You subscribe to Our emails or newsletters, including Your email address and contact information.

• Data that You submit to Us via correspondence, such as when You email Us with questions.

• Any other data identified in this Policy, for the purpose of complying with Our legal obligations, or to protect the vital interests of You or any other natural person.

INTERNATIONAL DATA

 Our website is hosted by servers located in the USA. Therefore, if You reside outside the USA, some of Your data will be transferred internationally to and stored on those servers. In addition, We may use third-party processors (including payment processors) and subcontractors located in the USA. We use all reasonable methods to protect the safety of Your data during transfer, including hosting Our website on reputable servers and engaging reputable third-party processors. By using this Site and providing Us with information, You consent to this transfer, processing, and storage of Your information in the USA. Note that the privacy laws in the USA may not be as strict as those in other countries. Please be aware that:

• We may transfer data that We collect to locations outside of Our headquarters for processing or storing, and Our staff or third-party processors may process the data. For example, We may engage third parties to fulfill orders. You agree to this transfer, storing, and processing by submitting your personal data. 

• We take all reasonable steps to ensure Your data is treated securely and in conformity with this Privacy Policy.

• Data that is provided to Us is stored on secure servers. Payment information and other sensitive data will be encrypted to ensure its safety.

• The transmission of data via the internet is never completely secure, and We cannot guarantee the security of data sent to Us electronically. Your transmission of data to Us is at Your own risk.

• Where data You have transmitted to Us is password protected, You are responsible for keeping the password confidential. You are exclusively responsible for any breaches of Your data that result from Your disclosure of or failure to protect Your password.

Customer data outside the U.S. may be transferred to Our website servers or third-party processors or subcontractors located in the U.S. We use Shopify and Google, which actively participate(s) in the U.S. Privacy Shield framework. The E.U. has determined that companies participating in the U.S. Privacy Shield have adequate safeguards to protect customer data.

DATA RETENTION

We retain personal data as long as it is needed to conduct Our legitimate business purposes, comply with Our legal obligations or until You ask Us to delete Your data. For example, We will retain certain personal information indefinitely to maintain Your account, unless and until You delete Your account. Data that We gather for a specific purpose, such as assisting law enforcement or analyzing trends, will be kept for at most necessary for that particular purpose. Data we no longer need for any of the abovementioned purposes will be permanently deleted. 

We will honor Your request to delete Your data, as described more fully below unless We are required by law to retain access to the data. However, note that We cannot control the retention policies of third parties. If You wish to have any third parties, including those to whom We've transmitted Your data, delete that data, You will need to contact those third parties directly. You may request from Us a list of all third parties to whom We have transmitted Your data.

We may retain usage data (that is, data that Our company gathers or third-party analytics companies to analyze the use of Our website) as needed for internal analysis purposes. This type of data is usually retained for a shorter period than personal data unless the data is necessary to improve the security or functionality of Our website or offerings, or We are legally obligated to retain the data for a more extended period.

SECURITY OF YOUR INFORMATION

We take all reasonable steps to protect Your data and keep Your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee the complete security of any information You transmit to Us.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information You send Us may not be secure while in transit. We recommend You not use unsecured channels to communicate sensitive or confidential information to us.

By consenting to this Privacy Policy, You acknowledge that Your data may be available via the Internet worldwide. We cannot prevent other parties' use or misuse of Your data.

We will notify You promptly of any known breach of Our security systems or Your data which might expose You to serious risk.

CHILDREN

This website or mobile app is not designed for children under age 16, and We do not knowingly solicit personal data from anyone under age 16. If You are under the age 16, do not access or use Our website or related products or services. If You become aware that We have collected data on anyone under the age of 16, please get in touch with Us so that We may delete that data.

SENSITIVE DATA

We request that You do not submit sensitive data to Us via public postings, email correspondence with Us, or any other method, including social security numbers, health data, genetic data, or information related to Your ethnic origin, religious beliefs, or criminal history. If You do send Us this information, then by doing so, You consent to Our use, storage, and processing of this information per this privacy policy.

YOUR RIGHTS

You have certain rights with respect to Your data, as outlined below. Note that We may charge You a reasonable fee for actions that You ask Us to take with respect to Your data. In addition, We reserve the right to request that You provide Us with evidence of Your identity before We take any action concerning exercising Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.

UPDATE ACCOUNT INFORMATION

You have the right to update or change any information You have provided to Us. To update or delete Your information, please contact us at hello@angenika.com.

CONFIRM PERSONAL DATA AND ITS USE

You have the right to request that We confirm what data We hold about You, and for what purposes. You also have the right to confirm whether We process Your data or deliver Your data to third-party processors and for what purposes. We will supply You with copies of Your data unless doing so would affect the rights and freedoms of others.

Change Consent: You have the right to change Your consent to Our use of Your information. In such cases, We may require You to delete Your account with Us, as described above, and You may not have full access to Our website.

Request a Copy of Data: You have the right to request a digital copy of the data We hold about You. Your first request for a copy of Your personal data will be provided free of charge; subsequent requests will incur a reasonable fee. 

Transfer Your Data: You have the right to request that We gather and transfer Your data to another controller in a commonly used and machine-readable format unless doing so would cause Us an undue burden.

Delete All Data: You have the right to request that We delete all data that We hold about You, and We must delete such data without undue delay. There are exceptions to this right, such as when keeping Your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in a termination of Your account with Us, and You may have limited or no use of Our website.

Emails and Communications: You may opt out of receiving future email correspondence from Us by checking the appropriate box when registering for the account or making a purchase. You may change Your communication settings by contacting Us at hello@angenika.com.

Marketing Communications: You may opt out of receiving any third-party marketing communications or having Your personal information used for marketing purposes. You may contact Us at hello@angenika.com.

Processing: You may, in some circumstances, restrict the processing of Your data, such as when You contest the accuracy of Your data or when You have objected to processing, pending the verification of that objection. When processing has been restricted, We will continue to store Your data. However, we will not pass it on to third-party processors without Your consent or as necessary to comply with legal obligations or protect Your rights or those of others or Our company. In addition, You may opt out of any processing of Your data altogether. Note, however that doing so may result in the termination of Your account and loss of access to Our website.

Complaints: If You are an E.U. resident, You have the right to complain to a supervising authority if You believe We are misusing Your data or have violated any of Your rights under this Privacy Policy or applicable law. You may do so in the E.U. member state where You reside or have Your place of business or where the alleged infringement occurred. If You are located outside the E.U., You may have rights under privacy laws in Your jurisdiction.

NEWSLETTER PRIVACY

We offer the opportunity for You to volunteer certain information to Us that is used for email and marketing purposes. This information includes but is not limited to, Your name and email. You can unsubscribe from any future communications via email, but We reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in Our business and as provided by law. Your information will be shared with reasonably necessary parties for conducting Our business, such as through Facebook ads or Google Pay Per Click marketing campaigns. We do not ever sell Your information to third parties.